"Dear Darrel:

I have been meaning to write this letter for some time. Our relationship has embraced several years and several repairs.

In every instance, your work has been flawless and very professional. As you know, my cars have always been very important to me and I truly appreciate the fact that you have always recognized my interest.

You, Rick and Jackie have become great friends and I wish to 'thank you' all for fabulous work and peace of mind."

Sincerely,

Richard J. Brown